Finance · Agent 04b
Collection Agent
Receivables, DSO, and automated TH/EN reminders across OTA, corporate, MICE, and diplomatic accounts.
Total AR
฿12.80M
▲ 4.2% vs LY
Overdue > 30d
฿6.56M
51% of book
DSO
44days
target 35
Reminders sent (wk)
38
22 auto · 16 manual
AR aging buckets (฿M)
DSO trend — last 12 weeks
Open receivables
| Debtor | Channel | Invoiced | Due | Amount (฿M) | Last reminder | Status |
|---|---|---|---|---|---|---|
| Booking.com | OTA | Apr 30 | May 30 | 4.82 | May 22 | On track |
| Agoda | OTA | Apr 15 | May 15 | 3.95 | May 18 | Reminder 1 |
| Hotelbeds | OTA | Mar 20 | Apr 20 | 0.88 | May 21 | Escalated |
| HSBC APAC (MICE) | Corporate | May 10 | Jun 10 | 2.40 | — | Not due |
| Embassy of India | Diplomatic | Apr 02 | May 02 | 1.20 | May 19 | Reminder 2 |
| Tata Wedding deposit | MICE | May 05 | Jun 05 | 1.95 | — | Not due |
| Toyota Motor TH | Corporate | Mar 28 | Apr 28 | 1.42 | May 20 | Reminder 2 |
| Expedia | OTA | Apr 20 | May 20 | 1.61 | May 22 | Reminder 1 |
Neopetal AI Insight3 accounts trending past 60d (Hotelbeds, Embassy of India, Toyota TH = ฿3.5M). Auto-escalate Hotelbeds to GM and pause new Hotelbeds allocations. Send bilingual TH/EN reminder + LINE OA nudge to Embassy contact on Mon 09:00.
Thai contextOTA payout cycles: Agoda ~15d, Booking.com month-end + 15d, Hotelbeds 45–60d. Thai corporates expect a courtesy LINE follow-up before formal letter; diplomatic accounts settle on the embassy fiscal cycle, not invoice date.